Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account" link at the top of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot process orders to your country through our website at this time.

For most international destinations we can arrange shipment by contacting Customer Service.

Pelindaba Lavender Customer Service
PHONE – (360) 378 4248 | Toll Free – (866) 819 1911
EMAIL – orders@pelindaba.com
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Orders are shipped generally within 72 business hours from the time of purchase.

Note that due to our island location off the Washington coast, non-expedited orders may take up to 7 business days after processing to reach more distant locations.

If you would like a shipping service we do not offer on our website or wish to ship internationally please contact Customer Service for arrangements.
What is the return policy?
  Please click here for more details regarding our return policy.